Shipping policy

Where We Ship

We currently ship to addresses within the United States only. We are not able to ship internationally at this time.

Processing Time

Most orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Some items are built to order or ship from the manufacturer on their own schedule; when that applies, it's noted on the product page or we'll contact you with an estimated ship date.

How Your Order Ships

Many of our parts ship directly from the manufacturer or distributor's warehouse. If your order includes items from more than one supplier, it may arrive in multiple packages on different days, each with its own tracking number. This doesn't change your shipping cost.

Delivery Time

Once shipped, most orders arrive within 3–7 business days. Large or heavy items (such as radiators, suspension kits, or freight items) may take longer. Delivery estimates are not guaranteed; carrier delays, weather, and holidays are outside our control.

Shipping Costs

Shipping charges are calculated and shown at checkout before you pay.

Tracking

You'll receive an email with tracking information when each package ships. If you haven't received tracking within 5 business days of ordering, contact us.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address entered by the customer. If a package is returned to the sender because of an incorrect or undeliverable address, re-shipping costs are the customer's responsibility.

Damaged Shipments

Inspect your order when it arrives. If a package or part is damaged in transit, contact us within 3 days of delivery with your order number and photos of the damage and packaging. Keep all packaging until the claim is resolved. If a freight carrier delivers a visibly damaged shipment, note the damage on the delivery receipt before signing.

Lost or Stolen Packages

If tracking shows a package as delivered but you can't find it, check with neighbors and your local post office or carrier, then contact us within 7 days of the delivery date and we'll help open a claim with the carrier. Mac's Garage is not responsible for packages stolen after the carrier confirms delivery.

Questions

Mac's Garage

808 E Douglas Ave, Visalia, CA 93292

Sales@macsgarage.shop · (559) 300-3997